XPAYE — Frequently asked questions

FAQ

General and Registration

What is XPAYE?+
Is XPAYE a bank or electronic money issuer?+
How do I create an XPAYE account?+
Why do I need to provide KYC information?+
What documents are required for validation?+

Payments and Transactions

What payment methods are available?+
Do my customers need an XPAYE account to pay?+
Can I generate a payment link?+
Can I view and export my transactions?+

Payouts and Fees

How do I receive my collected funds?+
What is the payout delay?+
Are there registration or maintenance fees?+
Are APIs paid?+

Coverage and Countries

In which countries is XPAYE available?+
Are features the same everywhere?+

Pro Solutions and Security

What are Form, Event and Boutique Pro?+
How does XPAYE protect my data?+
What happens in case of fraud or dispute?+
How do I contact XPAYE support?+